Our Services
Whether you call our 24/7 crisis line, text us or come into our office to meet with an advocate, you can expect to be treated with kindness, dignity and respect.
All our services are FREE, confidential and non-discriminatory.
Who Calls You?
Survivors of domestic violence and/or sexual assault. Friends and family members of survivors also reach out to us. Oftentimes, they have concerns about someone they care about experiencing interpersonal violence and seek information about how to help.
Who Answers The Phone?
A trauma-informed peer counselor/advocate. Our counselors are highly trained and certified through the California Office Of Emergency Services.
What Does Trauma-Informed Mean?
Our trauma-informed approach puts YOU in the driver’s seat. We believe that you are an expert in your own healing.
Our advocates are here to listen to you, share with you our experience gleaned from working with other survivors as well as what we have learned from on-going training.
You have the right to choose what services you participate in – all participation is voluntary.
To better serve you, we have Spanish-speaking advocates available. We continue to strive to provide and improve access to all people with Limited English Proficiency.
We know that healing happens in many ways. We work from the central belief that sharing our stories in a safe and caring context is, for most people, a critical step to achieving the ultimate goal of emotional healing.
While we believe talking about the trauma you may have suffered can be pivotal to healing, you choose when and what to tell.
What Happens When I Talk To An Advocate?
Our advocates/peer counselors will:
Assess your situation (for example, do you need medical attention, are you in a safe place to talk).
Provide emotional support, affirm your courage for reaching out.
Ask you to share what is going on. This can be difficult but a necessary first step in getting help. Our compassionate advocates gently talk with you without judgement and in complete confidentiality.
Explore your options – maybe a restraining order would be appropriate for your situation or attending one of our support groups.
Ask what you have considered so far and help you brainstorm more options.
If necessary, will help you determine a safety plan and other ways in which you can take care of yourself.
Can I See An Advocate In Person?
Yes. You may come to our Client Service Center, M-F 9am-5pm, excluding holidays.
No appointment is necessary.
NEW LOCATION! 1020 McCourtney Rd., Suite C, Grass Valley, CA 95949
NEW HOURS! M, T, W, F 9am-3pm TH 9am-3pm (Excluding holidays)
Do I have to leave my abusive partner to get help?
No! Your advocate will support you, help you assess your situation and “have your back” whether you decide to leave or stay in your relationship.
I’m not sure if I’m in an abusive relationship. I don’t want to waste an advocate’s time. Where can I learn more?
We encourage you to call our crisis line. Our advocates can help you talk it through and provide emotional support and informed feedback on your situation.
You can also learn more by clickinghere.
I think I may have been sexually assaulted but not sure. What should I do?
We encourage you to call our crisis line. Our advocates can help you talk it through and provide emotional support and informed feedback on your situation.
You can also learn more by clicking here.
Our certified and compassionate advocates are here 24/7 for survivors, family and friends.
24/7 Crisis Line: (530)-272-3467
During Business Hours - M, T, W, F 9am-5pm TH 9am-3pm (Excluding holidays)
Text: (530) 290-6555
Live Web Chat - Click here.
Client Service Center - M-F 9am-5pm (excluding holidays and Thursdays 1:30pm-3:30pm)
NEW LOCATION!
1020 McCourtney Road, Suite C
Grass Valley, CA 95949
No appointment is necessary!
We offer both in-person and virtual support groups!
Our support groups are free, confidential and facilitated by certified peer counselors.
To attend, just sign up! Click here to sign up.
Do you have questions or need assistance? Contact us!
(530) 272-3467 or info@cbv.org
We provide emergency confidential shelter where necessary for survivors of domestic violence and/or sexual assault and their children who are in immediate danger.
We have a local Safe House and clients may stay up to 90 days after their intake. We also provide limited motel room stays to clients on an as needed basis.
We are also very happy that our Safe House is now pet friendly! If you have a pet and are in need of our Safe House services, please let your advocate know at your intake.
Our advocates are available to accompany survivors of domestic violence and/or sexual assault through medical, legal and law enforcement processes. In some of these situations, the counselor may also act as an advocate for victims, giving them the support to navigate through unfamiliar territory.
Do you have a hearing date coming up? Let your advocate know!
We offer a variety of legal help and assistance.
Advocates will help with exploring legal options such as restraining orders and can also provide local legal referrals.
Advocates are available to accompany survivors during court and mediation proceedings.
Restraining Orders
Your advocate can discuss your options to determine if a restraining order would be beneficial. They will help you with filling out the restraining order paperwork to be submitted to the Court. Your advocate will also be available to accompany you to any hearings or other court proceedings.
CBV expanded legal services: In 2024, we are launching a new Legal Program for victims of domestic violence and sexual assault. An attorney will be on staff at CBV to be able to offer group clinics to share legal information, legal advice, and legal representation in court for our clients. We are in the initial phases for recruiting the attorney so check back for details!
We collaborate closely with local public and private social service agencies in Nevada County to make sure our clients have access to a full range of social services.
Our advocates can provide information and help with setting up appointments, transportation and accompaniment. We do require a limitied release of information to advocate for clients on their behalf.
SART stands for Sexual Assault Response Team. The SART team of specially trained medical personnel, law enforcement (if wanted and applicable) and your advocate.
Evidentiary Exams
If you have been sexually assaulted, you may obtain an evidentiary exam (aka a rape kit) at no cost to you. See below for more information.
All evidentiary exams are performed in Sacramento, CA.
If you decide to obtain an evidentiary exam, your advocate will be there every step of the way for emotional support and to explain the procedures involved.
What Is A Rape Kit?
A rape kit is a package of items used by medical personnel for gathering and preserving physical evidence following an allegation of sexual assault. The evidence collected from the victim can aid the criminal rape investigation and the prosecution of a suspected assailant.
Who performs the evidentiary exam?
The Sexual Assault Response Team (SART). The SART team is composed of specially trained medical personnel, law enforcement and a counseling advocate who work together to help the victim through this exam in the least traumatic way possible.
Where are the exams performed?
The BEAR Center, Sacramento, CA. The Bridging Evidence Assessment & Resources (BEAR) Center is a joint program between Sutter Medical Foundation and Sutter Children’s Center, Sacramento. The BEAR clinic performs evidentiary sexual assault exams.
How long is the evidence kept?
California law requires evidence to be kept for 20 years, or until the age of 40 for victims who were under the age of 18 at the time of the assault.
Domestic Violence & Sexual Assault Support Services
All services are free, confidential and non-discriminatory.